Terms of Sales

By signing or providing payment towards estimates or invoices from Mist Works, the client agrees to the terms/conditions of this legally binding contract.
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Client Responsibilities: Installations eff 4/21/2021

  • Provide Mist Works with any limitations on working hours/days PRIOR to arrival. Estimates are quoted with the assumption of normal working hours and days-notification from Client of any restricted work hours/days will require us to requote the installation charge.
  • Plumbing/potable water (incl. water pressure at least 40 psi) to product locations
  • Electrical and/or gas to MW product locations
  • Lifts if necessary
  • Zoning, commission/organization approvals, if applicable.
  • Any and all sales tax and shipping if applicable (min. shipping chg $9.99)
  • Other products/services may be necessary to complete the job, to be agreed on by the client and MW.
  • Parking to be provided by the client must be dedicated without restrictions for the duration of the installation. If Mist Works vehicle(s) are charged for parking, towed, or ticketed while parked where the client assigned/directed Mist Works to park, the client will be billed for the charges.

Insurance Certificates (COI) Effective 5/1/19

  • Additional named insured COI requests may be billed to the customer based on company cost.
  • Waiver of subrogation requests will be billed to the customer at $50.

Discounts, Special Offers, Trade Organizations, and Miscellaneous

  • If any discount or trade is offered by Mist Works, ALL conditions, including payment by due date(s), of the estimate/invoice must be met by the client in the time noted, or the discount will be revoked, and charges will be billed to the client in the amount of said discount.
  • Free shipping and sales do not apply to items paid for with trade organization payments.
  • Fuel surcharges may apply to service calls and installations

Account balances

  • Effective 3/1/2020, a late fee of 5% will be assessed on past due invoices.
  • Interest will accrue on all sums not paid within 30 days from the seller's invoice at the rate of one and one-half (1.5%) per month (annual percentage rate of 18%).
  • Buyer shall pay all costs of collection of any delinquent sum, including compensation made to any collection agency, and reasonable attorneys’ fees, costs, and other expenses incurred in any bankruptcy proceeding.
  • $35 returned check fee.
  • $15 incoming wire fee
  • Eff 2/1/2023 Credit card payments are accepted, and a 3.75% convenience fee will be added to total due.

Free Shipping offers

  • Mist Works offers free shipping from time to time. This is for standard ground or USPS shipping only, not overnight, priority, or LTL. This does not include insurance on the shipment.

Typos and Errors

  • Mist Works is not responsible for typographical errors, please call or email to clarify information.